Terms and Conditions of Use

Welcome to traviraelo.sbs. By using our gardening services or website, you agree to the outlined terms and accept any applicable policies. Please read thoroughly before continuing.

Updated December 18, 2025

Acceptance of Terms

Accessing, browsing, or using our services means you agree to these Terms and Conditions, all policies linked here, and any updates posted to this page. Continued use constitutes acceptance.

Definitions

These definitions explain key terms in our Terms and Conditions for clarity.

  • 'Site' refers to all webpages hosted under traviraelo.sbs.
  • 'Service' means all gardening work, advice, booking, and support provided by us.
  • 'User' means anyone accessing our site or contacting us for services.
  • 'Team' describes all staff and representatives of Traviraelo.

Permitted Service Use

You agree to use our site and services for lawful inquiries, booking, and garden care. Respectful, honest use is required.

Eligibility

To use our services, you must be at least 18 or have parental consent. Services are available within Malaysia only.

We may verify age or request proof when needed.

User Responsibilities

Users agree to comply with applicable laws and maintain truthfulness in all information provided.

  • Keep your account and contact details current and accurate at all times.
  • Inform us promptly of any changes to your booking or service needs.
  • Do not use the site for unlawful messages or unauthorized promotions.
  • Respect other users, our staff, and the gardening spaces involved.

Prohibited Uses

Do not misuse the site or gardening services in these prohibited ways:

  • Sharing false or misleading information for personal gain.
  • Interfering with the website or its security features.
  • Attempting unauthorized access to restricted site or service areas.
  • Harassing other users or our staff in any form.
  • Using the service for harmful or illegal activity.

Intellectual Property Rights

Content, logos, site design, and all materials remain our property or that of our licensors. Do not copy, display, or distribute content without permission.

User-Submitted Content

You are responsible for any content you submit, ensuring it is honest and appropriate.

Your Rights on Your Content:

Content you provide may be reviewed and used for service improvement unless otherwise stated.

Your Privacy Protection

Personal information is managed as described in our Privacy Policy. We follow Malaysian privacy law requirements in every case. Privacy Policy

Important Disclaimers

We do our best to provide reliable and accurate gardening services, but cannot guarantee results. Results may vary.

General Notice:

Gardening results depend on site conditions, ongoing care, and factors beyond our control.

Limitations of Liability

We are not responsible for indirect losses or site interruptions beyond reasonable control.

Indemnification

You agree to defend and indemnify us from claims arising from misuse of our site or services by you or linked accounts.

Resolving Disputes

If any disputes arise, we aim for a fair, amicable resolution according to Malaysian law.

Arbitration

Where required, disputes may be handled by binding or non-binding arbitration in Malaysia.

This does not restrict your statutory rights under law.

Online Dispute Resolution

Information on accessing online dispute resolution processes for consumers in Malaysia is available below.

See the Disclaimer Page: See the Disclaimer Page

Applicable Law and Jurisdiction

This agreement is governed by and subject to Malaysian laws only.

Termination

We reserve the right to suspend or terminate accounts for breaches or misuse as stated herein.

Changes

We may update the Terms and Conditions as necessary. Changes are published here and take effect immediately.

Severability

If any part is judged unenforceable, the rest of the agreement remains in effect.

Entire Agreement

These Terms and linked policies represent the complete agreement between you and us.

Contact for Questions

Please contact us with any questions or concerns regarding these Terms or our services.

Email Address: content@traviraelo.sbs

Phone Number: +60 6-628 9343

Postal Address: 1-5-2 Persiaran Pasak Bumi, Shah Alam, Selangor 40150 Malaysia

Policy Effective Date: December 18, 2025

Version: 1.2